T Tecsys 24x7 / Help center / Integration setup
Asana

Set up Asana

3 min

Create an Asana task from a ticket.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create an Asana token

In Asana → Settings → Apps → Developer, create a personal access token, and copy the target Project ID.

Asana developer
Connect integration Secret key Save
2

Add the details

Open Integrations → Connections → Task tools → Asana and enter the token and project ID.

Test connection Connected
3

Test the connection

Click Test to confirm access.

Ticket #4821 Reply Escalate
4

Send from a ticket

An Asana button in the ticket actions creates a task from the ticket.

Open the setup screen