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Intercom

Set up Intercom import

5 min

Bring Intercom conversations, contacts and companies over.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create an Intercom token

In Intercom → Settings → Developers → your app → Authentication, create an access token.

Connect integration Secret key Save
2

Enter the details

Open Integrations → Import & migrate → Intercom and enter the token and region.

Preview — 128 tickets Login issue on checkout ready Refund not received ready Cannot reset password ready
3

Preview the import

Run Test connection & preview to see a sample and mapping.

All set
4

Run the import

Click Run import to walk every conversation (idempotent).

Open the setup screen