T Tecsys 24x7 / Help center / Integration setup
Notion

Set up Notion

3 min

Escalate a ticket to a page in a Notion database.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a Notion integration

Create an internal integration, then share your target database with it. The database needs a title property named “Name”.

Notion integrations
Connect integration Secret key Save
2

Add token & database

Open Integrations → Connections → Notion and paste the integration token and the database ID.

Test connection Connected
3

Test the connection

Click Test connection to confirm access.

Ticket #4821 Reply Escalate
4

Send from a ticket

A Notion button in the ticket actions creates a database page from the ticket.

Open the setup screen