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Set up REST API & Webhooks

2 min

Create tickets and more from your own systems via the REST API.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create an API token

Open Admin → Developer / API and create a token with the write ability. Copy it — it’s shown once.

Client secret sk_live_••••••••4Xq2 Copied
2

Copy the token

Copy the tsk_… token and store it securely in your calling system.

Connect integration Secret key Save
3

Call the API

Send requests with Authorization: Bearer <token>. POST /api/v1/tickets creates a ticket; the page shows live examples.

All set
4

You’re connected

Your systems can now open and update tickets programmatically.

Open the setup screen